You have the right to cancel any order within 7 days, in which case we will issue a full refund of any monies taken as a deposit. At Perfect Glazing Group Ltd we don’t believe that holding a customer to the contract when they are not completely certain of their purchase, is the correct way to do business. Therefore, if you even have the slightest doubt or apprehension and cannot be put at ease by any members of our team then please exercise your right to cancel within 7 days.
As will have already been outlined by our salesperson, our products, be it windows, doors or a conservatory are of the highest quality, therefore, our pvc holds our 10 year guarantee.
Being one of Scotland’s leading home improvements companies and having dealt with millions of customers, we have come across every problem in the book! Despite this unfortunately some problems may arise, that not even we can predict! What we can do, however, is promise no matter what problem arises whether it be a weather delay or a technical design problem, you, our customer can ALWAYS get in direct contact with the person in charge of that department WITHOUT EXCEPTION.
All our products are installed by time served joiners, who have been vetted and checked out before gaining approved status. All installers are covered under our guarantee scheme.